Federal Income Support Programs

Canada Workers Benefit (CWB)
The CWB is a refundable tax credit to help individuals and families who earn low incomes. It provides income support to eligible working individuals and families, reducing poverty and helping them meet their basic needs.
Official Source
GST/HST Credit
The GST/HST credit is a tax-free quarterly payment that helps individuals and families with low and modest incomes offset the Goods and Services Tax/Harmonized Sales Tax that they pay.
Official Source
Canada Housing Benefit (CHB)
The CHB aims to provide direct financial support to Canadians struggling with housing costs. It is jointly funded by the federal and provincial/territorial governments, offering flexible support tailored to local needs.
Official Source
Canada Child Benefit (CCB)
The CCB is a tax-free monthly payment made to eligible families to help them with the cost of raising children under 18 years of age. It may include the child disability benefit and related provincial and territorial programs.
Official Source
Old Age Security (OAS) + GIS
The OAS pension is a monthly payment available to seniors aged 65 and older who meet Canadian residency requirements. The Guaranteed Income Supplement (GIS) provides an additional monthly payment to low-income OAS recipients.
Official SourceProvincial & Local Support Programs

Provincial Income Support
Each province offers its own income support programs. Examples include Ontario Works (Ontario), Alberta Income Support (Alberta), and BC Employment and Assistance (British Columbia), providing financial and employment assistance to those in need.
Check your provincial government's official website for details.
Ontario Works | Alberta Income Support | BC Employment & Assistance
Ontario Trillium Benefit
The Ontario Trillium Benefit (OTB) is a refundable tax credit designed to help low-to-moderate income individuals and families with their energy, property tax, and sales tax costs. It combines the Ontario energy and property tax credit, the Northern Ontario energy credit, and the Ontario sales tax credit.
Official Source
Social Housing Programs
Many municipalities and provinces offer social housing or rent-geared-to-income programs to help low-income individuals and families find affordable and stable housing. Eligibility criteria and application processes vary by location.
Contact your local municipal housing authority.

Utility Bill Assistance
Various provincial and local programs are available to help low-income households with utility costs (electricity, gas, water). These programs often provide one-time credits or ongoing subsidies to ensure essential services remain accessible.
Check your utility provider's website or provincial energy board.
How to Apply & Eligibility
Understanding Your Application Journey
Applying for income support programs in Canada requires understanding specific criteria and processes. Here's a general guide to help you navigate:
- Main Income Requirements: Eligibility for most programs is based on your Adjusted Family Net Income (AFNI). Thresholds vary by program and family size.
- CRA Notice of Assessment (NOA): Your NOA is crucial as it details your income and deductions for a tax year, which is used by many benefit programs to determine eligibility and payment amounts. Always file your taxes!
- Online/Offline Forms: Many applications can be submitted online through official portals like My Account on CRA or through Service Canada websites. Paper forms are also often available.
- Service Canada Centres: These centres offer in-person assistance for various federal programs, including help with applications and general inquiries.
- Direct Deposit or Cheque?: Opting for direct deposit ensures you receive payments quickly and securely directly into your bank account. Cheques are an alternative but may take longer.

Documents You’ll Need
Prepare Your Documents for a Smooth Application
Having your essential documents ready is key to a hassle-free application process. While specific requirements may vary by program, here's a general list of what you might need:

Social Insurance Number (SIN)
Your unique 9-digit number for employment and government programs.

Proof of Income
Such as T4 slips, pay stubs, or income statements from all sources.

Bank Information
For direct deposit of benefits (void cheque or direct deposit form).

Rental Agreement/Lease
Required for housing-related benefits.

Identification (ID)
Valid government-issued photo ID (e.g., driver's license, passport).

Child’s Birth Certificate
For Canada Child Benefit (CCB) and other family-related programs.
FAQ: What to Do If Denied / Delayed
How to Appeal a Denial
If your application is denied, you have the right to appeal. Carefully read your denial letter for the specific reasons and instructions on how to initiate an appeal. Gather all relevant documentation, including any information not submitted with your initial application, to strengthen your case. Ensure you adhere to the specified deadlines for appeals.
Learn about Appeals (Service Canada)How to Reapply if Denied
In some cases, if your situation changes or you've addressed the reasons for the initial denial, you may be able to reapply for the benefit. Before reapplying, it's crucial to understand why your previous application was unsuccessful. Consider seeking advice from a community support worker or the official program's helpline.
Who to Call if Payment is Delayed
If you haven't received your expected payment, first check your online account (e.g., CRA My Account or My Service Canada Account) for any updates or messages. If there's no information, contact the relevant department (CRA for federal benefits, or your provincial ministry for provincial benefits) by phone to inquire about the delay and verify your payment information.
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Tailored Information for Your Province
Based on your location, we aim to provide information most relevant to you. For precise provincial program details, always consult your specific provincial government's official website.